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Service Works Global is delighted to invite you to the QFM User Group

 

Tuesday 24th March 2026

NSW Parliament House

9.30am - 5.30pm 

Lunch will be provided.

 

The next QFM User Group is here. Come join us for our in person catch up with our team, speak to industry experts and network with your peers. Book your seat early in a few short steps.

Don't miss out on:

  • Participate in interactive QFM workshops
  • Book 1-on-1 session with our local and international team
  • The opportunity to meet and network with other QFM users
  • Learning what's next on the roadmap for QFM and other SWG products
  • A day hosted at renowned historic government building, and our client, NSW Parliament House

If you have any questions, please speak to your account manager or email info@swg.com.

We can't wait to see you all again!

Event Agenda

09:30 - 10:00 Registration
10:00 - 10:55 SWG CEO Insights
10:45 - 11:30

Breakout session #1 and the Expert Lounge

QFM Tips & Tricks with Stuart Hurry

QFM Advanced Admin with Lionel Waugh

Expert Lounge: Greg Kaczan & Brianna Budgen

11:30 - 11:45 Refreshments
11:45 - 12:05  Case Study Spotlight with Hungry Jacks 
12:05 - 12:50

Breakout session #2 and the Expert Lounge

Digital Twins / BIM with Roshan Jhoomuck 

Unpacking PPMs with Brianna Bugden 

Expert Lounge: Lionel Waugh & Stuart Hurry

12:50 - 13:15 MFA, Security & Keycloak with Andy Wang 
13:15 - 14:00 Lunch and networking 
14:00 - 14:30

Client user case study 

Dynamic Forms for Condition Assessments with Sophie Regan 

14:30 - 15:15

Breakout session #3 and the Expert Lounge 

Dynamic Forms for Condition Assessment with Brianna Bugden 

QFM Tips & Tricks with Stuart Hurry 

Expert Lounge: Lionel Waugh & Andy Wang 

15:15 - 15:30 Afternoon refreshments 
15:30 - 16:30 SWG Insights: Roadmap and Development Plan 
16:30 - 17:30 

Networking and drinks

Breakout Sessions

Quick wins: tips and tricks you can apply today
Discover enhancements to QFM wizard tiles, self-allocation of work orders on QFM mobile, and optimised data collection techniques and reporting.
  • System optimisation: boost performance and efficiency
    Learn how to optimise your QFM environment, covering event director views, report filters, license and user load management.
  • Digital twins: why they matter and how to leverage them
    Understand what a digital twin is, why it matters, and how QFM supports predictive maintenance, space planning, and visualisation tools.
  • Dynamic Forms: automating asset condition updates from mobile
    Automate asset condition updates using QFM Dynamic Forms and the mobile app and corrective maintenance plans.

The Expert Lounge

Book a focused 20 minutes one-on-one with our subject matter experts; PMs, integration specialists, support staff, and infrastructure experts for tailored guidance on your setup.


Meet your SWG team 

Mats Broman
Samantha Fuller
Lionel Waugh
Stuart Hurry
Sophie Regan
Jacob Ridling
Roshan
Andy Wang
Brianna Budgen
Gregory Kaczan
Sazrit Mustafa
Alica Jenkins