---
title: FM Tech Survey 2020 - Australia and the UK
description: As the FM continues to evolve at a rapid pace, Service Works Global (SWG) has conducted research to understand how FM professionals are using technology in their roles.
---

[SWG UK](https://www.swg.com/)

# FM Tech Survey 2020 - Australia and the UK

## Results from our 2020 FM Tech Survey

### Download the report here

For the first time, the FM survey was conducted across the UK and Australia concurrently in order to gain an accurate reflection of each market at the same moment, to share the priorities and challenges from across the world, and to see how close at heart two geographically distant sectors are.

**This report looks into several themes including how FMs view:**

- IoT and smart buildings
- Automation and robotics
- BIM
- CAFM and its use in all areas of FM
- The challenges for 2020
- What technology trends will affect their organisation most

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